Refund policy
At My Store, we strive to provide every customer with the best possible experience. If you are not completely satisfied, please review our refund and return policy below.
Returns
Due to the nature of barbering and grooming services, all services provided are non-refundable once completed. We encourage customers to clearly communicate their preferences with the barber before and during the service.
If there is any concern with the service received, please inform us before leaving the shop so we can make adjustments immediately.
Service Adjustments
If you feel that your haircut or grooming service does not meet your expectations, we offer a complimentary adjustment within 48 hours of your original appointment. The adjustment must be for the same service originally performed.
Refunds
Refunds are generally not provided for completed services. However, in exceptional circumstances, management may review the situation and determine an appropriate resolution.
Cancellations
If you need to cancel or reschedule your appointment, please contact us as soon as possible. This helps us accommodate other customers.
Contact Information
If you have any questions about this policy or need assistance, please contact us:
Store Name: My Store
Phone: +44 7988 188086
Email: cityoffades123@gmail.com
Address: 1202 Leeds Road, Laisterdyke, Bradford, BD3 8LJ, United Kingdom