Shipping policy
At My Store, we aim to process and deliver all orders quickly and efficiently. This Shipping Policy outlines how orders are handled and delivered.
Order Processing
All orders are processed within 1–2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next working day.
Once your order has been processed and shipped, you will receive a confirmation notification if tracking information is available.
Shipping Locations
We currently ship orders within the United Kingdom. If you are located outside the UK and wish to place an order, please contact us before purchasing.
Delivery Time
Estimated delivery times are as follows:
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Standard Delivery: 2–5 business days
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Express Delivery: 1–2 business days (if available)
Delivery times may vary depending on your location and the shipping provider.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and the selected shipping method.
Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, or other unforeseen circumstances. My Store is not responsible for delays caused by third-party shipping services.
Incorrect Address
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible so we can assist you.
Contact Information
If you have any questions regarding shipping, please contact us:
Store Name: My Store
Email: cityoffades123@gmail.com
Phone: +44 7988 188086
Address: 1202 Leeds Road, Laisterdyke, Bradford, BD3 8LJ, United Kingdom